Privacy Policy

Privacy Policy

Introduction

At https://city-collision-specialists.dentrepair-talk.com (hereafter referred to as “City Collision Specialists” or “we”), we are committed to protecting your privacy and securing your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

However, please be informed that this policy does not cover third-party platforms, applications, services, or websites accessed through links on our site. These entities have their own privacy policies governing the collection and use of your data, and we encourage you to review these policies before engaging with them.

Processing Activities

This Privacy Policy outlines our practices when:

  • You utilize our applications and services as an authorized user, granting us access to specific personal information for account management and service delivery.
  • You visit our websites linked to this policy, which may involve tracking your online behavior for analytics and personalization purposes.
  • We communicate with you via email, calls, or text messages (SMS), providing updates, newsletters, or marketing content.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account, such as username, password, and contact preferences.
  • Payment Information: Credit card details, billing addresses, and payment history required for transactions.
  • Financial Information: Bank account numbers, investment portfolios, or financial records, if voluntarily shared for specific services.
  • Purchase Information: Product/service purchases, order history, and associated shipping details.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  • Location Data: GPS coordinates and location-based services data when you opt-in to location services.
  • Feedback: Responses, reviews, and ratings you provide about our products or services.
  • Social Media Information: User handles, posts, and interactions shared through social media integration on our platform.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We gather this data through direct user input, tracking technologies, and automated systems during your interactions with our platform. Additionally, third parties may share personal information with us, though we ensure that such sharing complies with their respective privacy policies.

Cookies

We employ cookies to enhance user experience and provide valuable analytics. Cookies are small text files stored on your device by our website or third-party services:

  • Strictly Necessary Cookies: These cookies enable core functionalities of our platform, ensuring secure log-ins, account management, and page navigation.
  • Preference Cookies: Used to remember your preferences, such as language settings and display options.
  • Analytics Cookies: Track user behavior and preferences to improve our services, customize content, and measure the effectiveness of our website.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and providing customer support.
  • Personalizing your experience on our platform.
  • Complying with legal obligations and regulatory requests.
  • Conducting analytics and research to enhance our services.

Once the retention period expires or when you request deletion, we securely delete or anonymize your personal data, ensuring it is no longer accessible.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption protocols for secure data transmission and storage.
  • Utilizing secure third-party processing services that adhere to industry standards.
  • Regularly reviewing and updating our security practices to protect against emerging threats.

Children’s Privacy

City Collision Specialists does not knowingly collect or solicit personal information from children under the age of 18. Our platform is designed for a general audience, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our records.
  • Restriction: Limiting the use and disclosure of your data in certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your existing relationship with us.

To exercise these rights or file complaints/appeals, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to our privacy team:

Email: [email protected]
Address: City Collision Specialists, Privacy Team, [Street Address], [City, State/Province, Postal Code]